Integrations

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Connect your stack

Business software integrations, one connected hub

Get your business tools talking to each other with First Essential. We are a UK team handling your business integrations end to end. We work out which connections you need, set them up alongside you, and stay on hand when you have a question.

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A growing range of integrations Real-time sync, no double entry Real UK support team

Works with the tools you already use

GrowingRange of integrations, added on request
Real-timeTwo-way sync, no double entry
UK teamSets it up with you, Monday to Friday, 08:00 to 18:00
GDPREncrypted, UK and EU standards
The basics

What are business software integrations, and why do they matter for UK businesses?

An integration is a connection between two pieces of software so they can pass information to each other automatically. When your EPOS till, card machine, website, email tool and First Essential One are integrated, a sale rung up at the counter, a booking taken online or a new enquiry from your website all land in the same place, without anyone re-typing the details into a second system.

Most small businesses end up running several separate apps that do not speak to each other. That means the same customer typed into the till, the accounts package and the email list by hand, three chances to get it wrong, and hours lost every week. Joining those tools up removes the double entry, keeps your numbers consistent, and gives you one honest picture of the business. The connections can be one-way (one tool feeds another) or two-way (a change in either updates both), and we set up whichever your workflow actually needs.

One-way feed

One tool pushes data to another. Good for sending finished orders to your accounts package, for example.

Two-way sync

A change in either tool updates the other. Contacts, stock and payments stay matched on both sides.

Triggered automation

An action in one tool kicks off a step somewhere else, like a text the moment a booking is made.

One connected stack

Your till, card machine, kiosks, AI and website on one connected platform

This is the part no single-product supplier can match. Because First Essential builds the EPOS, the card payments, the kiosks, the AI and the website too, they connect to each other out of the box, with First Essential One holding it all together.

EPOS till system Card machines and readers Self-service kiosks Kitchen display screens
First Essential One The connected hub
AI receptionist and agents Website and web app Your existing tools Branded print and merchandise
What we connect

Integrations grouped by the part of your business they run

A growing range of connections across the categories below. Run a tool we have not listed? Tell us and we will look at adding it.

Accounting and finance

Keep your sales, invoices and payouts flowing into your books with no manual entry.

Accounting softwareInvoicingBookkeeping

Payments and card machines

Card payments, online checkout and settlement tied straight to your EPOS till and reports.

Card readersOnline paymentsWallets

Ecommerce and online ordering

Online store, click-and-collect and delivery orders dropping into the same system as your shop floor.

Online storeMarketplacesDelivery

EPOS and stock

Tills, inventory and product catalogues kept in step across every till and location.

EPOSInventoryCatalogue

Marketing and messaging

Email, SMS, WhatsApp and Viber wired to your contacts so the right message goes out automatically.

EmailSMSWhatsAppViber

CRM, booking and storage

Customer records, appointments and cloud drives linked into one hub through First Essential One.

CRMBookingsCloud storage
Why it matters

One hub that keeps every connected tool in step

When your tools are joined up, an update in one shows up everywhere it needs to, straight away. First Essential One links them for you, and there is a UK team behind every connection if you need a hand.

Real-time sync, with no duplicates and no manual re-entry
Contacts, payments, messages and pipelines in one place
Your whole team works from the same live picture
Explore First Essential One
Why it matters

Connected business tools, built around how you actually work

No more copying the same details from one app to the next. First Essential One links your tools so a change in one carries through to the rest on its own.

Real-time sync

Information updates instantly across your tools, with no duplicates and no manual re-entry.

Learn more

Secure and GDPR-compliant

Your data is encrypted in transit and handled to UK and EU data protection standards.

Learn more

Custom workflows

We build the connections around how your team actually works, not off a fixed template.

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Multi-platform

CRMs, payment processors, messengers and cloud drives, all linked into one connected hub.

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Instant notifications

Get alerted the moment something happens, by email, WhatsApp or Viber.

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Dedicated UK support

A real UK team that helps you set everything up and scales it as you grow.

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Set up with you

Tell us which tools you run today and we will figure out and build the right connections together.

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How it connects

How we set up your integrations, step by step

No technical know-how needed from you. We map it, build it and stay on hand. Here is the plain-English version of how a connection goes live.

1. We map your tools

Tell us what you run today, your till, card machine, accounting, online store, messaging. We work out which connections give you the most back.

2. We build the connections

Our UK team wires the tools together through First Essential One and shapes the workflow around how your team actually works.

3. We test, then go live

We check the data flows correctly both ways, switch it on, and stay on hand if you have a question later. You are never left to wire it yourself.

First Essential connected automation linking marketing, payments and messaging, with custom workflows and instant alerts
Smart by design

Take the busywork off your team with connected automation

Connect First Essential with the tools you already use, from marketing to payments to automation. Updates carry across on their own, so nobody has to re-type the same details into a second app.

Marketing, payments and messaging linked end to end
Custom workflows around how your team really works
Instant alerts by email, WhatsApp or Viber
See our AI solutions
Straight talk

How our business integrations differ from a typical supplier

Plenty of platforms will sell you a connector and leave you to figure out the rest. Here is how we compare on the things that actually trip businesses up. We have kept the other column general on purpose, because terms vary by supplier and you should always check your own contract.

What you care aboutFirst EssentialSome other providers
Who sets it up Our UK team maps and builds it with youOften self-serve, or extra setup fees
Where support is based Real UK people, Monday to Friday, 08:00 to 18:00Frequently overseas or ticket-only
The whole stack from one supplier EPOS, card payments, kiosks, AI, web and platformUsually a single product, you join the rest
Two-way sync Built to your workflow, no double entryOften one-way only unless you pay more
Data handling Encrypted, UK and EU data protection standardsVaries, check where your data is held
Card machine included with EPOS software and POS hardware Yes, when you take EPOS with usRarely offered

We will only ever quote what applies to you. Card processing rates are structured around what you take, and rates vary by card type and business, confirmed at setup.

First Essential One dashboard showing contacts, payments, appointments and pipeline all in one connected view
One clear view

All your connected tools in one dashboard

See every connected tool and all your data in one dashboard. Contacts, payments and messages stay in step on their own, so your team types something once and is done with it.

One live view of every connected tool
Enter data once, with no double entry
Your whole team works from the same picture
Discover First Essential One
First Essential ONE system connecting website, CRM, bookings, payments and more, secure, encrypted and GDPR-conscious
Built to scale

Integrations that grow with your UK business

Start with the connections you need now and add more as the business grows. Your data is encrypted in transit and handled to UK and EU data protection standards, and a real UK support team is on hand the whole way.

Add tools as you grow, one linked ecosystem
Secure and GDPR-compliant by design
Real UK support, real people when you need them
See the industries we serve
FAQ

Business software integrations: your questions answered

What are business software integrations?
It means joining up the separate tools you already use, such as your EPOS till, card machine, CRM, accounting package, messaging apps and cloud drives, so they share information without anyone in the middle. With First Essential, a change in one tool shows up across the others straight away, so there is no double entry and no copying data by hand.
Which tools can First Essential connect to?
First Essential One links to a growing range of integrations, covering accounting, ecommerce, EPOS and stock, payments and card machines, marketing and messaging, CRM, booking and cloud storage. Tell us which tools you run today and our UK team will work out the right connections for your business, then set them up with you.
Can you connect my existing accounting or ecommerce software?
In most cases, yes. Common accounting, bookkeeping, online store and marketplace tools are already supported, and we connect them to your EPOS, card payments and reporting so your sales and customers flow through automatically. If a tool is not yet on our list, ask us and we will look at adding it.
Is there an API, and what if my tool is not listed?
Yes, connections can be built through standard APIs and, where a tool does not have one, through other supported methods. If the software you use is not listed yet, use the request-an-integration link and our UK team will tell you honestly whether and how we can connect it.
Are the integrations GDPR-compliant and secure?
Yes. Your data is encrypted in transit and handled to UK and EU data protection standards, so your connected business software stays both secure and GDPR-compliant. We will also tell you plainly where your data sits and which tool holds what.
Will I be locked into a long contract?
We will set out the terms in plain English before you commit, and only quote what applies to your setup. There are no hidden setup surprises buried in the small print. If you want to know exactly what a connection costs and how it is billed, ask and we will tell you straight.
How do I get started with business software integrations?
Book a free, no-obligation demo and we will show you how First Essential connects to the tools you already use. We will map the right integrations for your business and set them up with you, with real UK support at every step.

Let us connect your business, end to end

Book a free, no-obligation demo and we will connect First Essential to the tools you already use, with a real UK team setting it up alongside you.

Book a demo
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