First Essential
Contact First Essential and book a demo
Contact First Essential by phone, email or WhatsApp, or book a demo. We are a UK based team, you will always speak to a real person, and there is no pressure to commit.
Contact our UK card machine and EPOS team, however suits you best
Pick up the phone, drop us an email, message us on WhatsApp, or book a demo online. Every route reaches a real person on our UK team, 7 days a week. No call centres, no scripts, no pressure to commit.
Call us
Speak to the team straight away on 020 38 38 06 09. Real UK people, never a call centre.
020 38 38 06 09Email us
Send a note to info@firstessential.uk and we will come back to you quickly.
info@firstessential.ukPrefer to message? Send us a WhatsApp and chat with the UK team on your own time.
Message on WhatsAppBook a demo
Pick a time that suits you and we will walk you through exactly how it works.
Book online
Speak to real UK people, not a script or a call centre
Get in touch and you reach a real UK team who take the time to understand your business before suggesting anything. No call centres, no jargon, no hard sell. We are people who pick up the phone, 7 days a week, and actually help.
Why a chat with us covers more than just card payments
Most companies you call sell one thing. We run the whole counter. When you get in touch, you are talking to a team that can join up your till, your card machine, your kiosks, your AI and your website under one roof, with one number to call when you need help. That is the difference between a supplier and a partner.
EPOS and till systems
An Electronic Point of Sale (EPOS) system that handles sales, stock and reporting, built for UK retail and hospitality.
EPOS systemsCard machines and readers
Countertop, portable and mobile card machines for UK businesses. Free card machine when you take it with EPOS.
Card paymentsSelf service kiosks
Self order and self checkout kiosks that cut queues and lift average order value, linked straight to your till.
Self service kiosksAI for your business
An AI team member that answers calls, replies to messages and captures leads around the clock. Free AI demo.
AI solutionsWebsites and apps
Websites and web apps built and supported in the UK, connected to your till, payments and AI.
Web and app developmentFirst Essential One
Our all in one platform for CRM, marketing, booking and more. Start with a 14 day free trial.
First Essential OneFrom your first hello to fully up and running
Getting in touch should never feel like a risk. Here is exactly what happens after you call, email or book a demo, so you know what to expect before you pick up the phone.
You reach a real person
Call, email or WhatsApp and a real UK team member answers. No phone menus, no being passed around, no script.
We listen first
We ask about your business and how you actually work before we suggest a single thing. No off the shelf guesswork.
We show you the fit
In a free, no obligation demo we walk you through the right setup, from card payments to EPOS to AI, in plain English.
We get you live
Decide to go ahead and we set you up fast, with UK support on hand. Decide not to, and that is completely fine too.
See the right fit before you decide anything
A demo is the easiest way to see what suits your business. We talk you through the right setup, from card machines and EPOS to AI, with no off the shelf guesswork and no obligation to go ahead. If a free card machine with EPOS, a 14 day First Essential One trial or a free AI demo is the right fit, we will tell you. If it is not, we will tell you that too.
One call joins up your EPOS, payments, AI and more
Most providers sell a single piece. When you contact First Essential you reach a team that can connect your till, card machine, kiosks, AI and website under one roof - with one number to call whenever you need help.
What you can expect from us, in plain English
A lot of payment and EPOS companies make it hard to reach a human and harder to leave. We do the opposite. Here is how getting in touch with First Essential compares to the runaround some providers give you.
| What matters when you get in touch | First Essential | What some providers do |
|---|---|---|
| Who picks up | A real UK person, 7 days a week | An offshore call centre or a chatbot loop |
| The hard sell | None. We listen, then advise | Pushy scripts and pressure to sign today |
| Cost to talk to us | Free demo, no obligation | Quote gated behind a long sales call |
| How many suppliers you deal with | One team for payments, EPOS, kiosks, AI and web | A different supplier for each piece |
| Card rates | From 0.3% (rates vary by card type and business, confirmed at setup) | Headline rate, with the real cost buried in small print |
| Getting answers after you sign | Same UK team, on hand when you need them | Ticket queues and being passed around |
A friendly UK team, ready when you are
Whatever you need, there is a friendly UK team on hand, 7 days a week. Honest advice, no pressure, and the time to get things right for your business. Not sure which sector setup fits you? Have a look at the industries we serve or read more about First Essential first.
Contacting First Essential: your questions answered
How do I contact First Essential and book a demo?
How quickly will you reply if I email, call or message?
Is the demo free, and is there any obligation to buy?
Is First Essential support really UK based?
What happens after I get in touch?
Can you cover everything in one conversation, or do I need different suppliers?
How much does it cost, and are there contracts or hidden fees?
Ready when you are.
Book a free, no obligation demo with our UK team and we will get you set up with the right card payments, EPOS and AI for your business. Or call 020 38 38 06 09 and speak to a real person now.
Book a demo