Self-Service Kiosks

Order and pay your way

Self-service kiosks UK businesses use to grow every order

Let customers browse, order and pay for themselves on self-service kiosks built for UK hospitality and retail. They plug straight into your EPOS, and there are real people in the UK to call if you need a hand.

Bigger average orders Shorter queues EPOS-integrated
UK supportReal people, Monday to Friday, 08:00 to 18:00
One connected stackKiosk, EPOS and card payments together
Secure paymentsEncrypted, PCI-aware by design
Live in minutesNo engineer visit needed
A customer ordering and paying at a First Essential self-service kiosk in a busy cafe
Why kiosks work

More orders, less queueing, happier customers

These are the self-service kiosks UK cafes, takeaways and shops rely on to take the pressure off the counter, so your team can get on with serving. They are a simple way to handle more customers without putting on extra staff, and there is real support on hand if you need it.

Stylish, compact hardware that suits any space
Smart prompts that lift average order value
Frees your team to serve more customers
Real UK support from people who answer
Talk to a UK expert
The basics

What is a self-service ordering kiosk, and how does a self-order till work?

A self-service ordering kiosk (sometimes called a self-order kiosk, self-checkout kiosk or self-order till) is a touch screen terminal that lets your customers browse the menu, choose what they want and pay for themselves. No queueing at the counter, and no staff member tied up taking the order.

How it works: order and pay at the kiosk, appears on the EPOS till, sent to the kitchen display screen

Here is what happens on every order. The customer taps to start, the kiosk shows your menu pulled live from your EPOS, they add items and any extras, then they pay by card right there. The order drops straight onto your till and, if you run a kitchen, onto your kitchen display screen. No double entry, no shouting tickets across the floor.

Browse and order without waiting in line
Pay by card, contactless or chip and PIN at the screen
Orders flow into your EPOS till automatically
Works for eat-in, takeaway and collection
Setup made simple

Set up your self-service ordering kiosk in three taps

No engineers, no waiting around. Get one of our self-service kiosks UK businesses trust live in minutes, with UK support on hand if you need it.

 

1. Open My Hub

Tap the Kiosk icon to open My Hub and start the quick setup.

 

2. Sign in securely

Enter your registered mobile number and the one-time passcode we send you.

 

3. Menu syncs, ready to go

Your menu syncs automatically and your kiosk is ready to take orders.

Kiosk Pro freestanding and wall-mounted models, showing screen, payment and hardware features
Two models

Kiosk Pro for larger spaces

The biggest of our self-service kiosks UK venues use, made for larger spaces. The roomy touch screen and built-in receipt printer keep queues moving during busy periods.

24 inch touch screen
Card reader: contactless, chip and PIN
Built-in thermal receipt printer
End-to-end encryption
Wi-Fi, Ethernet and LTE
Ideal for larger spaces
Book a free demo
Kiosk Lite in landscape and portrait formats, ideal for cafes, food courts and leisure venues
Two models

Kiosk Lite for smaller spaces

One of our self-service kiosks UK shops use even in tight spaces: a big screen that still tucks into smaller counters, with everything you need built in.

32 inch touch screen
Card reader: contactless, chip and PIN
Built-in thermal printer
Wi-Fi, Ethernet and LTE
Ideal for smaller spaces
Book a free demo
The hardware

Pick the self-order kiosk that fits your space

From full floor-standing units to a neat tap-to-pay kiosk, there is a self-service ordering option for every counter.

Kiosk Pro self-service kiosk on a floor standKiosk Pro with Floor Stand£1,290.00
Kiosk Pro EssentialKiosk Pro Essential£1,090.00
Kiosk Frame LiteKiosk Frame Lite£795.50
First Tap to Pay KioskFirst Tap to Pay Kiosk£899.50
Honest pricing

What self-service kiosks UK businesses actually pay

No hidden setup fees buried in the small print for these self-service kiosks UK businesses buy. Here is the straight version, and how we compare with the way some providers quote.

What you want to know First Essential Some other providers
Hardware price A clear written quote for the model and stand you choose, with no hidden setup fees Often "price on application" until you give your details
Card payment rates Structured around your business (rates vary by card type and business, confirmed at setup), no surprise add-ons Headline rate, then extra non-transaction fees
EPOS and kitchen screen link Built in. Kiosk, EPOS till and kitchen display from one supplier Often a separate integration or third-party charge
Contract lock-in We explain the terms in plain English before you commit Long tie-ins are common, sometimes auto-renewing
Support Real UK-based people, Monday to Friday, 08:00 to 18:00 Offshore queues or email-only on some plans

We never name a competitor or invent their figures. The right-hand column describes patterns we see across the market, not a specific company. For your exact price, including the card machine included when you take EPOS, ask for a no-obligation quote and we will put it in writing.

Self-service kiosks UK: what is always included

No tricks, no padding. Here is what you can count on whichever kiosk you choose.

A card machine included when you take EPOS
Card payment rates structured around what you take (rates vary by card type and business, confirmed at setup)
A 14-day First Essential One free trial
Real UK-based support from people who answer, Monday to Friday, 08:00 to 18:00

Get a written quote

Kiosk, EPOS till, kitchen display, First Essential One and card machine, one connected system
The all-in-one advantage

One supplier for kiosk, till, card payments and kitchen screen

Most kiosk sellers stop at the hardware. We do the whole counter. Your self-service kiosk, your EPOS till, your card payments and your kitchen display all come from one UK team, so there is one number to ring when you need something.

Card machine included when you take EPOS
Add AI customer service and online ordering when you are ready
Run marketing, bookings and reviews on First Essential One
Need a website or app to match? See web and app development
See how it all connects
Bigger ordersHigher average order value
Shorter queuesFaster service at the counter
EPOS-integratedSyncs with your till system
UK supportReal people, when you need them
FAQ

Self-service kiosk questions, answered honestly

What are self-service ordering kiosks and how do they work?
Self-service kiosks UK customers use are touch screen terminals that let them browse the menu, place their order and pay for themselves, without queueing at the counter. The kiosk syncs with your EPOS (Electronic Point of Sale) till so every order flows straight into your system, and customers can pay by contactless, chip and PIN or mobile wallet right there. They suit UK cafes, takeaways, restaurants, shops and venues that want to serve more people without adding staff.
How much does a self-service kiosk cost in the UK?
It depends on the model and stand you choose. The Kiosk Pro with Floor Stand is £1,290.00, the Kiosk Pro Essential is £1,090.00, the First Tap to Pay Kiosk is £899.50 and the Kiosk Frame Lite is £795.50. You also get a card machine included when you take EPOS, with card payment rates structured around what you take (rates vary by card type and business, confirmed at setup). Book a free demo and we will help you pick the option that fits your space and budget.
Do kiosks integrate with my EPOS till and kitchen display screen?
Yes. Our self-service ordering kiosks integrate with your EPOS till, so your menu syncs automatically and orders go straight into your system, with no double entry. If you run a kitchen, orders also appear on your kitchen display screen. Because the kiosk, till and screen come from one supplier, there is no separate integration charge. See more on our point of sale page.
What payment types do self-service kiosks take?
Each kiosk has a built-in card reader, so customers can pay by contactless, chip and PIN, or mobile wallet such as Apple Pay and Google Pay. Card processing comes from First Essential too, so payments and reporting sit in one place. You can read more on our card payment solutions page.
Is there a long contract or lock-in, and what about switching?
We explain the terms in plain English before you sign anything, so you know exactly what you are agreeing to. We would rather earn the next month than trap you in a long tie-in. If you are moving from another kiosk or till provider, our UK team helps you get your menu and setup across so the change is smooth. Ask us about your situation and we will be straight with you.
How quickly does the money reach my bank, and is it secure?
Card payments are settled to your nominated business bank account, and we confirm the settlement timing with you at setup so there are no surprises. Every order and payment is encrypted end to end and handled in line with PCI security standards, and we follow UK GDPR for any personal data. Your customers' card details are never stored on the kiosk.
How long does it take to set up, and do kiosks really cut queues?
Most kiosks are up and running in minutes. You open My Hub on the kiosk, sign in with your registered mobile number and a one-time passcode, and your menu syncs automatically. No engineer visit needed. And yes, kiosks cut queues: customers order at their own pace while your team gets on with serving, so more people are looked after at peak with the same staff.

Still have a question? Talk to a UK expert

Cut the queue, grow the order

Book a free, no-obligation demo and we will show you how self-service kiosks UK businesses trust can fit yours. Real UK people, plain answers, no pressure.

Book a free demo Talk to a UK expert
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